Standard operating procedure for ordering through us
__Our mission is to be your purchasing agents and brokers and find for you the best quality produce at the most competitive prices
Let us please describe the usual procedure for the first purchase order. We can agree on other terms for long-term agreements or commitments.
1/ You contact us and fill out the contact formular with your needs: volume, quality, size, destination, etc. of produce, along with any time frames, transportation and logistical requirements that you might have.
2/ We research for the required products and we inform you of the best options. We would be very glad to receive you in Madrid and visit with you Mercamadrid or any other producer's premises where you can see first-hand the produce that we have selected for you. In case you do not wish to come over to Spain for this first purchase order, please let us know if you would wish us to send per express or air mail a sample of the goods that you would be receiving.
3/ You take the decision to purchase a given amount of produce and send us a purchase order form.
4/ You pay for the goods with any of the following options.
OPTION A: We would need payment of 100% of the order value in our bank account before the goods leave our premises to yours, as we would have to pay to the producers or wholesalers to whom we have purchased the goods in your name. In case we can insure the order value with an export insurance company, we would only request 20 - 50% of the order value.
This amount could be sent to our bank as you prefer: bank transfer (takes 48 hours approx in the European Union), Credit Card, or Paypal (inmediate).
OPTION B: This is the case when you prefer to pay when the produce has been shipped in the container or truck (FCA). In this case, we need a written and accepted Standby Letter of Credit from your bank for the amount of 100% of the order value you expect to order in a given time plus any expenses like transportation.
See here a definition and an example of the procedure for a Standby Letter of Credit.
OPTION C: You can also pay directly to the different distributors, producers or providers personally if you come to Spain. If needed, we can help you set up a local bank account to accelerate any administrative tasks.
5/ Once this administrative procedure is solved, we ship the goods to you and you receive them in your premises or point of sale.
6/ You reorder from us because you are satisfied, and all parties are happy :-). You receive good and competitive products which increase your profit, your customers reorder from you, and we receive further purchase orders from you to supply your customers.
_
Let us please describe the usual procedure for the first purchase order. We can agree on other terms for long-term agreements or commitments.
1/ You contact us and fill out the contact formular with your needs: volume, quality, size, destination, etc. of produce, along with any time frames, transportation and logistical requirements that you might have.
2/ We research for the required products and we inform you of the best options. We would be very glad to receive you in Madrid and visit with you Mercamadrid or any other producer's premises where you can see first-hand the produce that we have selected for you. In case you do not wish to come over to Spain for this first purchase order, please let us know if you would wish us to send per express or air mail a sample of the goods that you would be receiving.
3/ You take the decision to purchase a given amount of produce and send us a purchase order form.
4/ You pay for the goods with any of the following options.
OPTION A: We would need payment of 100% of the order value in our bank account before the goods leave our premises to yours, as we would have to pay to the producers or wholesalers to whom we have purchased the goods in your name. In case we can insure the order value with an export insurance company, we would only request 20 - 50% of the order value.
This amount could be sent to our bank as you prefer: bank transfer (takes 48 hours approx in the European Union), Credit Card, or Paypal (inmediate).
OPTION B: This is the case when you prefer to pay when the produce has been shipped in the container or truck (FCA). In this case, we need a written and accepted Standby Letter of Credit from your bank for the amount of 100% of the order value you expect to order in a given time plus any expenses like transportation.
See here a definition and an example of the procedure for a Standby Letter of Credit.
OPTION C: You can also pay directly to the different distributors, producers or providers personally if you come to Spain. If needed, we can help you set up a local bank account to accelerate any administrative tasks.
5/ Once this administrative procedure is solved, we ship the goods to you and you receive them in your premises or point of sale.
6/ You reorder from us because you are satisfied, and all parties are happy :-). You receive good and competitive products which increase your profit, your customers reorder from you, and we receive further purchase orders from you to supply your customers.
_
